EOS Software | Use Cases 2017-11-25T00:32:08+00:00

See how EOS ITPM applies to your IT role


Making you the CEO of IT

Chief Information Officer

Scenario

IT estates are complex with disparate sources of asset data. You have multiple books of records for same types of assets resulting in inconsistent and inaccurate baselines. Each year you have practically the same wish list – saving costs, investing wisely, optimizing spend on emerging trends and regulatory compliance. But each year there always seems to be a need for yet another point in time solution. Understanding the full impact of any IT change is a manual exercise for your team.

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What EOS can do for you

EOS ITPM enables fact-based, integrated, actionable views across your IT landscape. It provides you with an integrated view of the IT portfolio from cost, risk and value perspectives across multiple classes of logical and physical assets. The solution sets the cross-portfolio, inter-dependent, multi-class asset foundation for holistic business technology alignment, governance and optimization which you need to run your IT shops effectively and to have a fact-based, meaningful dialogue with your business partners to position, sell and report the progress on any IT change in your enterprise.

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Managing IT value for you

Enterprise Architect

Scenario

Yours is one of the few cross-functional groups that can help extract and manage value across the IT landscape at an enterprise level. Precious capital is spent on redundant functionality instead of developing shared services. You have created reference models for business, applications, technology and data domains but their utility is not understood by business. Line architects are unsure how these models help solution design. Senior executives feel the models are academic with little practical benefits.

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What EOS can do for you

EOS ITPM establishes asset provisioning views of your reference models. You leverage this to identify functional redundancies and capability gaps resulting in fact based IT simplification and transformation. The blueprints established within EOS ITPM provide prescriptive guidance to your solution designers. EOS ITPM automates the solution design alignment and governance process. Executives appreciate the value of your reference models when they see contextualized cost, risk and value insights oriented by business and architecture context such as capabilities, strategic objectives and services.

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Visualize your IT cross-asset risk

Chief Risk Officer

Scenario

You have a growing list of regulatory compliance requirements against your IT asset landscape. There is no consistent asset baseline against which you can associate business processes implicated by risk and compliance needs. It is difficult to integrate risk and compliance postures with business and architecture indicators to contrast non-compliance implications. Additionally, your risk attestation processes are silo’ed and not integrated with enterprise level portfolio attestation processes.

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What EOS can do for you

EOS ITPM’s enables rapid cross-portfolio asset baselines. You can leverage this baseline to conduct risk assessments across the enterprise using EOS ITPM governance workflows. By contrasting risk postures with business facts such as usage, importance and cost you are able to highlight the business impact of ignoring risks identified by your assessments. EOS ITPM enables holistic risk views by process, application, domain or business unit. You are able to influence key stakeholders such as enterprise architects and PMO offices to factor underlying asset risk during investment planning.

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Govern your asset baselines

IT Standards Governance Team

Scenario

Manual standards processes cause inconsistent alignment assessments and diminished standards enforcement across different functional groups in your organization. Lack of standards repository inhibits proactive planning for replacements for soon to be obsolete technologies. You are unable to influence solution design as standards are not integrated with reference architecture blueprints. Investment portfolios are not integrated with your frameworks resulting in silo’ed, ad-hoc investment prioritization.

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What EOS can do for you

EOS ITPM integrates your governance frameworks across the IT value chain. Integration of asset stratification dispositions with investment prioritization results in your ability to provide guidance to PMO offices on investment allocation. EOS ITPM’s roadmaps highlight the sequence of technology decommissioning resulting in proactive planning of replacements. Alignment report from EOS ITPM helps you proactively influence IT Bill of Change and enhance alignment with enterprise standards. Automated exemption processes enable you to consistently monitor misalignments, reviews and decisions.

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Enabling CFO function for CIO

IT Finance Team

Scenario

GL level cost data lacks business context or asset context resulting in weaker cost transparency within your organization. Ad-hoc costing models make it difficult to harmonize disparate and fragmented costing data. Silo’ed costing data captured in varying levels of details across function groups results in fractured costing visibility. Inability to integrate cost data with risk, business and architecture indicators make it difficult for your CIO to make financial assessment of asset disposition decisions.

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What EOS can do for you

EOS ITPM’s helps you harmonize the myriad of different ways in which costing data is processed within your silos. Using EOS ITPM’s integrated portfolio view across service, process, organizational, functional and architecture domains, you are able to provide a costing view in a business context enhancing visibility into financial spend by different asset classes. Integrating costing data with technical, business and operational profiles forms the financial data visibility foundation that enables your CIO to prioritize, execute and realize benefits from initiatives such as IT simplification or IT Transformation.

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Maximize Project Investments

Program and Project Mgmt. Office

Scenario

It is difficult to optimize investment and resources at an enterprise level tailored to the specific situations and business objectives at a Line of Business level. You have little visibility into the type of infrastructure required to meet your project needs resulting in unpleasant surprises. Lack of integrated portfolio inhibits your ability to deliver cross-functional capabilities transcending multiple projects. You have limited ability to analyze project characteristics aggregated by cross-functional, enterprise perspectives.

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What EOS can do for you

EOS ITPM gives you to flexibility to prioritize and govern projects specific to your business. It integrates health indicators for application and associated infrastructure as part of investment planning enabling you to perform upstream assessment of infrastructure required for your project. Highlighting capability needs at a project level enables you to identify opportunities to combine and pool efforts at a portfolio level resulting in precious investment savings. The roadmap based planning view enables you to plan proactively to resolve any timing, resource or application support conflicts.

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Data is your corporate asset

Chief Data Officer

Scenario

Sensitive data in different areas of your enterprise have inconsistent controls resulting in potentially serious risk exposures. Your enterprise has limited knowledge about which repositories manage what data assets resulting in reactive and costly data administration. Inability to highlight data implications in project investment phase results in risk and compliance gaps in execution phases. Weak and conflicting data ownership is preventing you from maximizing value out of your current data assets.

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What EOS can do for you

EOS ITPM helps establish and govern your portfolio of repositories managing strategic data assets. It provides insights into business operations on data across products, channels and functional domains. It stratifies your data portfolio by risk and sensitivity that help identify mitigating controls. EOS ITPM integrates your data portfolio into project planning phase that ensure upstream consideration of desired levels of security and compliance. Establishing data lineage and ownership in EOS ITPM highlights inconsistencies in data architecture and potential data management quality issues.

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Business context for IT services

Infrastructure Executive

Scenario

Disparate infrastructure profiles prevent you from maximizing benefits from your data center refresh activities. Ad-hoc and reactive infrastructure currency remediation activities limit your ability to optimize limited budgets. Inability to orient costing views by IT services make it difficult to communicate infrastructure investments in a business context. Limited insights into business impact of infrastructure assets on business capabilities and data prevent proactive business recovery and risk compliance planning.

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What EOS can do for you

With EOS ITPM your team can map service taxonomy to provisioning infrastructure and application platforms enabling you to communicate services oriented view of IT cost and value to your business stakeholders. It enables an integrated view of your portfolio from assets in the data center to processes that business operates upon. By integrating data center information such as power and energy needs with operational metrics, asset demographics and currency information, EOS ITPM provides the facts you need to optimize your limited infrastructure budget.

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Catalyst for process change

Chief Process Officer

Scenario

Lack of process ownership makes it difficult for you to assess and stratify enterprise processes by risk levels. Proactive process reengineering, planning and communication is stunted by lack of visibility into process system interdependencies. Enterprise adoption and execution of your new processes is slowed and made difficult due to disparate sources of process information. Lack of consistent process nomenclature and taxonomy results in process redundancies, poor tracking and increased complexity.

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What EOS can do for you

EOS ITPM baselines your business processes and aligns them against your product operating domains. This enables fact based planning to enhance process standardization or differentiation based on business needs. EOS ITPM helps identify process support redundancies and gaps in your portfolio. You can assess risk levels against the process baseline and associated mitigating controls. EOS ITPM helps you understand the business demands on your process portfolio and the ability of IT to meet those demands – in effect helping bridge the gap between business and IT.

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